Dear Matt & Team,
I would like to take this opportunity to congratulate all of you on achieving Top Ten Team Status in the Central Florida Region and Top 100 Team Status of Coldwell Banker for the State of Florida. 2010 proved to be another challenging year yet your performance continually out performs the market. I would like you to know that your accomplishments have not gone unnoticed. Your commitment to delivering “Truly Remarkable Service” was instrumental to the success of our company and Region. All of us at Coldwell Banker thank you for your dedication and loyalty to our company. We wish you continued success in 2011 and throughout your career. All my best.
“I had just sold my home in New York and was looking to relocate in Florida. I was staying in Florida with relatives and was anxious to find a place. Brynlee went above and beyond in locating a place that was close to my family and at the same time, close to all shopping, all the stores and my church are within minutes and at the same time, I am in a safe and quiet community. I didn’t have my car in Florida at the time, and Brynlee drove me around to look at properties. She has also been very helpful to my daughter and her husband as they have also moved here and are looking for a home. I am very appreciative of all she has done. She is truly a professional!”
“Matt went above and beyond to sell our home. He was timely with information and very responsive. I would recommend Matt to friends and family; I’d definitely do business with him again. Honest and trustworthy, he puts his client’s interests first and is quick to make recommendations to improve the process – maximizing returns for his clients.“
“Brynlee was so helpful in showing us around the area we had been researching. She was able to set up appointments for showings fairly quickly and on short notice since we were visiting from out-of-town. Ultimately, we decided upon a house in a brand new development in Lake Nona and she was already experienced in dealing with that particular developer. When it most counted, Brynlee was able to communicate our needs and issues upon learning that our future home’s construction schedule would be significantly delayed. We were allowed the opportunity to get into a different house, much sooner and without much of a hassle from the developer’s side. We are very happy with the house we ended up purchasing and are thankful that we had Brynlee by our side for the entire process. She is friendly, accessible, resourceful and thoughtful. It was a joy working with her!”
“Matt Davies did a great job in helping me with the sale of my house. The purchasers started with an extremely low ball offer but thanks to good negotiating skills over the next two weeks they came all the way up to my price putting thousands back into my pocket. Matt is professional, knowledgeable, and his team went out of their way more than once for me in the showing of my property in order to make the sale happen. Matt also helped me negotiate the purchase of my new home and we were able to cover closing costs, all new appliances and surfacing of the garage floor. Wow. Couldn’t be happier.”
“Brynlee was extremely helpful to me since she was my eyes and ears in Orlando, I was living in Alexandria, VA at the time. She is very knowledgeable of the area and maintained my “must have” list front and center. Her professionalism and knowledge made this a painless experience. I would work with Brynlee again without hesitation because I know that she will do the very best.”
“Matt Davies is an expert in his field. He has extensive knowledge of Orlando and the surrounding areas. From schools and retail, to the age of communities and future plans for growth. He is also a very quick read of people. Within the first few homes we looked at, he was able to pick up on personality, my likes and dislikes, and that was all based on his observation. No leading questions at all. He is very patient and allows the client to talk through decisions and process what you have just looked at within a home. He is very neutral, does not push to make a sale, has a very even temperament, and a great sense of humor. Hands down the best realtor I have had.”
“Brynlee Couts provided us with the best service I have ever seen. She was helpful, knowledgeable, and interested in us. I felt like she treated us as her most important client. She answered our calls right away, got back to us when she said she would, and was there for us every step of the way. We had some problems with the lender but Brynlee was right there holding our hand and keeping us calm. I would definitely recommend her to friends looking for a home. I have already passed her card out to two people that I work with.”
“Brynlee was amazing and very patient. I’ve recommended her to family and friends and I plan to use her again in the near future.”
“Mike was always there when I had a problem or questions. Looking forward to working with him in the near future. Thanks again for all your patience.”
“Lori is one of the most helpful agents we have ever dealt with. She quickly understood exactly what we were looking for in a home and showed us several perfect homes that fit our needs. She was always flexible on timing, knowing we were in the midst of selling our previous home in another city. Lori is accommodating, generous, knowledgeable, and an absolute pleasure to work with. If you’re looking for an agent that will find you the best deal for a great home without compromising your needs, Lori is the person to talk to!”
“We have been wanting to relocate to Central Florida from New Jersey for several years. We had looked sporadically with different agents each time we visited Florida. Other agents brought us to their farm areas and were pushing areas on us that we specifically had rejected. Lori listened to what we wanted and our multiple criticisms of houses we saw. She was familiar with the entire area and expanded our search to areas that she thought would be conducive to what we described we wanted. She was always available for us and never lost interest in us or became pushy because we were not jumping on one of the first few houses we saw. She brought us to our “dream house” in Clermont. Once we submitted our offer, she guided us through the entire Florida purchase with her expertise on inspections, repairs, mortgages, title closings which was different from our experience in NJ. The Florida purchase was so smooth and uneventful. I wish I could say the same with our NJ sale or real estate. I recommend Lori as your real estate agent without reservation.”
“Mike Borah was very helpful with all the details and the transaction went smoothly”
“The service provided by Brynlee Couts was great. She always answered all questions or got back to me as quickly as possible if she had to research an answer. I was having trouble getting through the mortgage process and Brynlee helped in switching mortgage companies midway through this process. I dont know if this transaction would have been finalized without her.”
“If it weren’t for Matt Davies and Brynlee Couts I would not have a home to move to. The sellers of the home I bought did not want to comply to the real estate agreement to leave by a certain date. Both Matt and Brynlee did not back down – they stood up for my rights. Even though the seller was not cooperative, we did go to settlement as agreed and I was able to move in on time. The Matt Davies Team protects their buyers.
I though Brynlee was truly exceptional. It was a highly stressful time for us looking for a new place to live in a short amount of time. She was helpful, cheerful, on time, and a pleasure to deal with. She worked late, going above and beyond, researching areas to make us happy. I would highly recommend my friends and family use her in the future, as I know I will if I decide to sell and move again.”
“We cannot thank you enough for all the help and support you have provided for us the past two years. We could not have asked for a better realtor and positive experience throughout the hardship phase of this process. Now, looking back we know we made the right decision and had the best team on our side. Thank you to you and Lori for your hard work and patience and most of all guidance.
Lori – You were so amazing to work with and never pushed us. You were patient and helped us make good choices for our needs. You kept me personally calm through the stress and reassured me many times it would be ok.
Thank you, thank you, thank you are not even close to the appreciation we have for all the work you have done for us. We now can start what we hope will be the final chapter in home ownership :-)”
“Working with Matt was such a pleasure! He was so professional, personable, and easy to work with! He assured us he would work as hard as possible to get the best deal possible for us, and sure enough he did! Thanks Matt for all of your hard work!”
“It’s been a while since our last contact, I apologize for dropping off the face of the Earth for a while. I don’t believe I’ve even sent out a Holiday Card to wish you all a Happy New Year. There has been a lot on my plate toward the end of last year and I’m just now starting to feel a sense of normalcy, although my husband is still not yet working. He’s waiting for some paperwork to be mailed so he can start a new job soon.
I just wanted to let you know that today I’ve received letters in the mail from Bank of America stating that they will NOT pursue deficiency judgment for both loans of unit 427 despite the fact that they refused to do it in their acceptance letter. It’s such a relief to know that I don’t have to worry about going to court over this. I am now working with our accountants on squaring everything off with the IRS (fingers crossed.)
I don’t remember thanking you and your entire team for a work very well done. You all have displayed so much patience and class during the entire short sale process! You’ve kept me from panicking while resolving this gigantic problem that was sucking the life out of me. Everything happened as you said it would so… hats off to you and your team of true professionals. You definitely know what you’re doing!
Thank you from the bottom of my heart!
Please forward my message to everybody that’s been involved with my case.”
“We have closed on our new Townhome and we are very happy with all of the assistance of your team member Lori! My wife Arlene and I just wanted to drop you a line to let you know that Lori was extremely helpful and just what we expected in the level of service and professionalism. We have plans in the near future to purchase another home in the Dr. Phillips area and rent out the townhome, when that time comes we will absolutely be calling on your Team for all facets of that future purchase!”
“Thanks Matt. Also, I am glad that there are still reputable persons in the industry like yourself after what may go down in history as one of the greatest internal tragedies to hit the people of the USA (housing boom/bust)!”
“I can not say enough about the exceptional work of Matt Davies. He stayed with me for over 2 agonizing years of trying to short sell my home. He secured 5 different buyers, only to have the bank mess it up 4 times. Fortunately, the 5th time was the charm. He was professional, accessible, smart, courteous, but also fought for me with the banks when it was needed. In my mind he should get the Coldwell Banker Gold Medal for 2010 – an if such an award doesn’t exist, it should be created.”
“I commend Lori Karabedian for her professionalism, compassion and patience. From her initial phone call, introduction and inquiry regarding my needs in Orlando, I knew she would be a great representative. She assisted me in finding a “safe” place to re-locate my daughter from Massachusetts to Florida for college. Her knowledge of the area was impressive and saved much time in identifying “just the right place”. She is a true professional and I would utilize and recommend her services in the future.
I was completely satisfied with the service I received. An out-of-state transaction requires a greater degree of confidence in the agent representing the buyer and I found that in Coldwell Bankers. Thank you!”
“Matt Davies, ‘A Life Saver’
Over the past year I’ve had several miss fortunes losing my job of 20 years and being part of the housing bubble. Having few choices, falling into financial hardship and not knowing where or what to do, I was given Matt Davies’ name as the person who could help! After discussing my options with him, it was clear short selling my property was the only way out of foreclosure. I hoped this choice and Matt’s expertise would help find a buyer and be able to satisfy my lenders. Sounds great right? Well let’s say after several frustrating encounters and plenty of patience it all came to fruition.
There were several times that if it weren’t for Matt’s knowledge and expertise in managing the lenders, this could not have happened. I now look forward to being able to move forward with my life and build a better financial status. Thanks to Matt Davies for making this possible!
Many thanks to Matt and his team of professionals.”
Thank you so much for your help with our short sale. You were a breath of fresh air after our other realtor. We are so grateful for the quick contract and your continued follow-up to make it happen. Jeff M. also commented on working with you and what a difference you made. You will be on the TOP of our referral list should anyone we know need a GREAT REALTOR.”
“Thank God, I mean Matt!!! Finally!
Steve and I are so happy and we are forever grateful we found you to represent us. You were always so honest, insightful and professional. We are so happy that this transaction is behind us and we have you to thank.
You are the best Matt! Thank you for sticking it out with us and we appreciate all your hardwork. Kind regards.”
“Superman might be my favorite superhero in the world but Matt Davies is a close second… After nearly two years of sticking with me on the short sale of my home in Orlando Florida he finally closed it and set me free! Chase bank threw as much Kryptonite as they possibly could but the mighty Matt Davies never faltered and now I can put this nightmare in the past.. Seriously, Matt is a true professional and an extraordinary human being…”
“It took 20 months to sell my boyfriend’s home and at times I was beyond discouraged with the process, but you always stayed positive and fought to see a sale through, although there were many missed opportunities due to the resistance of the bank to close. You were a good sport with receiving my frustrated emails. I thank you for your tenacity and the will to keep going as you knew that there would eventually be a finish line to cross. I am so happy Tomas has this weight off his shoulders and I couldn’t be more grateful for your hard work.” 6.28.10
“Matt Davies was my agent and he far exceeded my expectations. This was a short sale and Matt probably earned next to nothing on the sale, but hung in there for almost 2 years to finalize the sale. He sold my condo several times due to bank delays that caused a couple of buyers to walk away. Matt is very professional and attentive to my needs. He helped make this ugly process easier to tolerate. He is very positive and looked for ways to close the deal. Matt has a “never quit attitude”. Most agents would have walked away after a year or so but Matt was dedicated to closing the sale. He is a great representative for Coldwell Banker and I will use him again if the need arises. He was quick to return phone calls and emails. He was always available to talk about the process. I learned a lot from him, not only on the short sale process, but about how to provide exceptional customer service. Thank you, Matt, for taking this to the finish line and not leaving me and my wife hanging.
We wanted to let you know that we truly appreciate your help in finding our dream home. Thank you for being so patient with us!”
“Matt Davies is an exceptional real estate professional. If it wasn’t for Matt’s hard work, we would have never purchased the foreclosure we wanted. Matt kept us up to date on where we stood. He helped us clear obstacles on both the sale of our current house, and the purchase of our new home. I would highly recommend Matt Davies to be your Real Estate Professional.”
“I am now taking a moment to let you know how impressed George and I are with Matt Davies as our Realtor. He is a true professional and gentleman who shared to us that he cared about us and the difficult process ahead of relocating. He was always communicative and we always knew what to expect and what was needed to proceed. Matt’s even temperament and professionalism helped us get through without too much anxiety! Matt is our # 1 Realtor and we will spread the name wherever possible. Thanks again!”
“You were a pleasure to work with. Your communication and follow up rate are superior”
“I want to thank you so much for all of your help in getting us into this house. I know it was stressful and we put a lot of pressure on you, but you were awesome. I can’t express how much I am grateful for having you on our side. Thank you so much!”
“Hi Matt, thanks for all of your help in this process. You went that extra mile in service!!”
“Thanks for all your hard work on this sale. I really appreciated all the updates on the market and your professionalism and timeliness on all the transactions. It can be very difficult buying or selling in another state, but you made this process very smooth for us. Even though we took a big hit on this, it’s still a relief that it is sold so we can move on!! Thanks again and I will definitely keep your number handy if we ever decide to purchase again in Florida.”
“My sincere thanks for the great job. I appreciate your going the extra mile.”
“You and your great Team made it all work with great ease. Everything was so organized, you were always available to answer my questions, and right there to guide us all the way.”
“We wanted to take this opportunity to thank you and your staff for the extremely professional way you handled he sale of our home. Every step of the process was handled in an organized and professional manner. We had many showings which were always followed up by feedback by one of your team members. This made the entire process—from listing to closing— much less stressful from a seller’ point of view. You were always ‘on call’ to answer any and all questions and concerns we may have had about the press of selling a home. We feel very fortunate to have sold our home in what we would call ‘ record time” and this is due, in very large measure, to the hard work and dedication of you and your staff.”
“Hello Matt, Ray & I want to thank you for all your support and patience throughout this process. We wouldn’t have had the short sale success without your hard work & persistence.”
“Steve was a joy to work with and I would recommend him to anyone looking for a home in the Orlando area.”
“Brynlee, thank you so much for helping me find my dream home – especially so quickly! I cannot thank you enough for following up with the tile. Thanks for everything!”
“You were always there to answer any questions and calls, promptly and professionally. I am so happy to have worked with you again. Thank you, Lori, for everything!”
The Lowe’s gift card was so helpful in purchasing items for our house! Your kindness is deeply appreciated! So thankful for you and all the resources you provided for us!“